india tour package

 

GENERAL TERMS OF USE & SERVICE

This website www.a1journey.com (the “Site”) is published and maintained by A1journey Private Limited (“Company”), a company incorporated and existing in accordance with the laws of India When you access, browse or use this Site, you accept, without limitation or qualification, the terms and conditions set forth herein. When you access any of the sub-Site (whether belonging to an ‘associate’ of Company or otherwise) through this Site, then such sub-Site may have its own terms and conditions, which are specific to such sub-Site.
These Terms and Conditions of use and any additional terms posted on this Site together

 

GENERAL PROVISIONS

=> Company may add to, modify or remove any part of these Terms and Conditions of Use at any time as it may deem fit, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes.

=> Company may add, change, discontinue, remove or suspend any other Content posted on this Site, including features and specifications of products described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability.

=> Company reserves the right to undertake all necessary steps to ensure that the security, safety and integrity of Company’s systems as well as its clients and users interests are and remain, well-protected. Towards this end, Company may take various steps to verify and confirm the authenticity, enforceability and validity of orders placed by you.

=> If Company, in its sole and exclusive discretion, concludes that the said orders are not or do not reasonably appear to be, authentic, enforceable or valid, then Company may cancel the said orders at any time up to 06 hours before the scheduled time of departure of the relevant flight or 24 hours before the expected date of visit to any property booked through Company.

=> You may travel to certain destinations which involve greater risks than others, entirely at your risk as to cost and consequences.

=> By offering for sale travel to particular destinations, Company does not represent or warrant that travel to such point is advisable or without risk. Company does not accept liability for damages, losses, or delays that may result from improper documents for entry, exit, length of stay, or from travel to such destinations.

=> Company reserves its exclusive right in its sole discretion to alter, limit or discontinue the Site or any material posted herein, in any respect. Company shall have no obligation to take the needs of any User into consideration in connection therewith.

=> Company reserves its right to deny in its sole discretion any user access to this Site or any portion hereof without notice.

=> No waiver by Company of any provision of these Terms and Conditions shall be binding except as set forth in writing and signed by its duly authorized representative.

 

DISPUTES

=> If any dispute arises between you and Company during your use of the Site or thereafter, in connection with and arising from your use or attempt to use this Site, the dispute shall be referred to arbitration. Both parties shall agree to a sole arbitrator. The place of arbitration shall be Jaipur (Rajasthan). The arbitration proceedings shall be in the English/Hindi language.

=> The said arbitration proceedings shall be governed and construed in accordance with the Arbitration and Conciliation Act, 1996 and modifications thereof as in force at the relevant time.

=> These terms and conditions are governed by and shall be construed in accordance with the laws of the Republic of India and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated at Jaipur (Rajasthan), India.

 

HOLIDAYS BOOKING TERMS

APART FROM THE GENERAL TERMS AND CONDITIONS THE BELOW MENTIONED ARE THE SPECIFIC HOLIDAY BOOKING TERMS.

=>You acknowledge that pictures of the holiday packages as shown on the Site are indicative and may not be representative of the actual products.

=>The rates /prices of the holiday packages shown of the Site are quotation only and no blocking has been made. Prices/Taxes are subject to changes and availability.

=>You are requested to confirm acceptance of the holiday packages customized for you by return email for a valid booking to be made.

=>Booking of holiday packages is subject to availability and confirmation of the holiday package supplier. Special rates shall apply for peak seasons and the inclusions of such holiday packages may vary without any notice.

=>In case we are not able to provide the Hotel Packages as shown on the Site, we reserve the right to give the substitute Hotel Package of the same standard/ category.

=>You agree that the terms of the holiday packages may be subject to change at short notices due to circumstances beyond our or the hotel, cab , tour guide, etc. control included but not limited to force majeure events etc.

=>In such cases we act only as an intermediary agent with only the role of a mediator. Even if you make a booking through us, the contract will be between the supplier and you and the general travel and contractual terms and conditions of the supplier shall apply. We are not a party to the contractual relationship.

=>By making a booking through our Site you make an offer to purchase the service or holiday package from the supplier. We are authorized by each Service Provider to accept your offer on its behalf; this acceptance occurs when we send you a written confirmation of the booking and payment as per payment policy is received.

=>Before placing an order you are advised to check the description of the Holiday Package carefully. By making a booking for a Holiday Package you agree to be bound by the conditions of booking included in the Holiday Package’s description.

=>Once we accept your booking on behalf of our service provider, a legally binding contract is formed between you and the supplier of the service or holiday package chosen by you.

=>The service providers general travel and contractual terms and conditions are made available by us to you by means of a link or full text before the booking takes place and they will apply in addition to those set out here. The service provider’s terms and conditions may include provisions relating to payment procedures, default, liability, cancellations, changes of bookings and refunds (if available) and any other restrictions.

=>Where there is a conflict between any information on our Site and these terms and conditions, these terms and conditions will apply in priority. Where there is a conflict between these terms and conditions and the Service Providers terms and conditions, the supplier’s one will apply in priority.

=>We act as a mediator between you and the supplier and we cannot be held responsible for any non-performance of the contract.

=>We assume no liability for the performance of arranged services and/or holiday packages and we provide no guarantee with regard to their quality or fitness as represented. We do not as well supply any guarantee for the availability of services and/or holiday packages.

=>The responsibility lies with the service provider as direct organizer of the services purchased by you.

=>We request you to obtain suitable insurances/other protective measures etc. to safeguard yourselves.

=>The service provider providing their services and holiday packages through us are independent contractors and not our agents or our employees. We are not liable for their acts, errors, omissions, representations, warranties, breaches or negligence or for any personal injuries, death, property damage or other damages or expenses resulting there from. We have no liability and we will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expenses, omissions, delays, re-routing or acts of any government or authority.

=>We only commit ourselves to a careful choice and control of our service providers. Incidentally the relevant service provider shall be liable in its own responsibility.

=>Your right to cancel your service or holiday or modify your booking is determined by the applicable terms and conditions of the company. In such cases it is your responsibility to inform us in writing of such request specifying your booking reference. The time of receipt by us of the declaration of cancellation shall be decisive for the time of withdrawal and cancellation fees to be applied by the company.

=>The laws of India govern the Holiday Packages. All disputes shall be settled within the jurisdiction of Jaipur , Rajasthan only.

 

CAR RENTAL TERMS

GENERAL TERMS AND CONDITIONS

=>Distance and time is calculated from garage back to garage for both within city and outside city trips. In case of a pickup from City A and drop to city B, the distance from the drop off point in city B to garage in City A will be calculated and the payment for the same has to be made by the customer.

=>Distance and time are calculated from the operator’s garage and not from the customer’s residence. Customers are requested to check the starting time and the starting odometer recorded on the trip sheet available with the driver prior to the journey. Disputes regarding the same will not be acceptable after completion of journey.

=>Expenses like toll charges permit charges, parking charges, entry & toll fees are to be borne by hirer(Not in case of Package).

=>The estimate provided at the time of booking is not to be construed as a package pricing for your trip unless specifically indicated. The final amount for your trip will be calculated based on actual usage (number of Kilometers and hours).

=>For Local Duties, driver BA/TA is applicable after 10.00 pm (or after 12 hours of service). In Hyderabad, local BA/TA is applicable between 9.00 pm and 7.00 am.

=>Extra time up to 30 minutes will be treated half an hour, 31 minutes onwards as full hour and will attract tariff applicable to next higher slab/extra hour.

OTHER APPLICABLE TERMS AND CONDITIONS

I, DO HEREBY CONFIRM THAT I HAVE READ, UNDERSTOOD AND ACKNOWLEDGED THE FOLLOWING TERMS AND CONDITIONS:

=>Customer understands and agrees that A1 Journey Pvt. Ltd. is ONLY an online marketplace and it does not operate taxi services on its own. In order to provide a comprehensive choice of taxi services, vehicle types and prices to customers, it has tied up with many taxi Operators (“Operators”).

=>Customer understands and agrees to avail taxi service of the Operator where such arrangement for taxi hire is with the Operator and A1journey Pvt. Ltd. is not liable to you for the provision of these services.

=>Customer understands and agrees that A1 Journey Pvt. Ltd. responsibilities doesn’t include:

=>The taxi not departing/reaching on time;

=>The taxi driver being rude;

=>The taxi seats etc. not being up to customer’s expectations;

=>The Operator cancelling the trip due to unavoidable reasons;

=>The baggage of the customer getting lost/stolen/damaged;

=>The Operator changing a customer’s seat at the last minute to accommodate a lady/child;

=>The customer waiting at the wrong boarding point (please call the Operator to find out the exact, boarding point if you are not a regular traveler on that particular taxi) etc.

=>The customer has been dropped to nearest location in order of preference and not at a particular place which is not on the route.

=>Customer shall be present 15 minutes in advance at the boarding point to avoid delays during the journey.

=>Customer shall carry a copy of confirmed ticket with personal identification certificate such as Pan Card, Driving License etc. for verification, failing to do so, customer may not be allowed to board the taxi.

=>Customer shall ensure appropriate behavior and avoid any nuisance, quarrel, manhandling with fellow customers or driver of the taxi during the journey. In case of such behavior, the taxi driver shall have complete authority to forbid you to carry out the journey. No loss or claim resulting out of such incident shall be payable in any manner to customer.

=>Customer shall not be allowed to travel in the taxi if he is found intoxicated or under influence of any drug or similar substances.

=>Customer shall stop and take breaks at specified places only and customer shall not be allowed to take additional breaks except in case of emergency.

=>Customer shall be responsible and liable for their own safety and security of luggage. In no condition, A1journey Pvt. Ltd. will indemnify any loss to customer or their luggage in any event.

=>Customer shall not smoke; chew tobacco or such other substances during the journey.

=>Customer shall comply with “Cancellation Policy” of the Operator for the purpose of this transaction. In case of cancellation, Customer shall be refunded the balance amount from the ticket fare after appropriate deductions as per mentioned Cancellation Policy. Customer confirms that he has read, understood and acknowledged this Cancellation Policy as provided with the confirmed ticket at customer’s registered email id.

=>In case of break down or accident of taxi where Operator has been unable to make alternative arrangement, A1journey Pvt. Ltd. shall provide alternate Operator or Taxi. Any claims, liabilities or legal costs arising out of such event shall be borne by the Operator.

=>In the event of any dissatisfaction with any of the services provided by Operator or A1journey Pvt. Ltd., the matter must be reported directly to Operator or A1journey Pvt. Ltd, within 24 hours in order that action may be taken to remedy the problem. If notice is not given to Operator or A1journey Pvt. Ltd. within 24 hours, after discovery of the dissatisfaction, Operator or A1 Journey Pvt. Ltd. cannot and will not accept responsibility.

=>Customer agree that A1journey Pvt. Ltd. does not warrant or make any representations regarding the use of or the result of the use of the taxi services given on its site in terms of their correctness, accuracy, reliability, or otherwise, insofar as such material is derived from the Operator.

=>A1 journey Pvt. Ltd.will not be liable to Customer or to any other person for any direct, indirect, incidental, punitive or consequential loss, damage, cost or expense of any kind whatsoever and howsoever caused from out of the information derived by customer through usage of site. In no event shall A1joureny Pvt. Ltd. be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of information provided on the site in so far as such information is derived from the Operator.

=>To the extent permitted by law, neither A1 Journey Pvt. Ltd. nor any of our officers, directors, employees, representatives, subsidiaries, affiliated companies, distributors, affiliate (distribution) partners, licensees, agents or others involved in creating, sponsoring, promoting, or otherwise making available the site and its contents shall be liable for (i) any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, (ii) any inaccuracy relating to the (descriptive) information (including rates, availability and ratings)of Operator as made available on our site, (iii) the services rendered or the products offered by the Operator, (iv) any (direct, indirect, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our site, or (v) for any (personal) injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, willful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the Operator (its employees, directors, officers, agents, representatives or affiliated companies), including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.

=>Apart from the terms and conditions mentioned above, Customer has read, understood and acknowledged general terms and conditions set out in http://www.keralapacks.com.

 

OUTSTATION TRAVEL TERMS

=>A calendar day begins at 6.00 A.M and ends at 12.00 Midnight. In case a drop off happens after 12 midnight, an additional days charges (of 225 Kilometers, 250 Kilometers or 300 Kilometers) are applicable unless specifically stated in the package rates quoted.

=>Driver BA/TA will be twice the normal daily BA/TA between 10 pm and 6 am. (If the driver of the vehicle being hired drives the car beyond 10 pm on any night or before 6 am on any day, then twice the applicable daily BA/TA will apply).

=>No receipts will be provided for state entry taxes by the operator.

 

A1 JOURNEY PVT. LTD. TERMS & CONDITIONS AND RESPONSIBILITIES

=>A1journey Pvt. Ltd. is ONLY an car rental booking agent. It does not operate any car rental services of its own. In order to provide a comprehensive choice of car rental operators, vehicle types and prices to customers, it has tied up with many car rental operators.

=>Your contract for car hire is with the car rental operator and we are not liable to you for the provision of these services, however we will try to ensure that you have a car rental service at your disposal in our capacity as agent for the car rental operators.

=>Booking a car rental (that will be serviced by the car rental operator) from its’ network of car rental operators

=>Providing refund and support in the event of cancellation.

=>Car rental tariffs are subject to change without prior notice.

=>In case cancellations is made less than 12 hours to departure time, booking is non cancellable. On cancellation entire amount will be forfeited.

 

HOTEL TERMS

APART FROM THE GENERAL TERMS AND CONDITIONS, THE BELOW MENTIONED ARE THE SPECIFIC HOTEL TERMS.

=>Hotels may not allow local residents to check-in as guests. This is strictly subject to the Hotel Policies and A1 Journey Pvt. Ltd. will not be responsible for such check-in denials.

=>Hotels reserves the right of admission. Unmarried/unrelated couples may not be allowed to check-in. Similarly accommodation can be denied to guests posing as a Couple if suitable proof of identification is not presented at check-in. A1 Journey Pvt. Ltd. will not be responsible for any check-in denied by the hotel due to the aforesaid reason. No refund would be applicable in case the hotel denies check-in under such circumstances.

=>Hotel may deny check in to guests providing Id Proof of the same city as the hotel itself.

=>The hotel pictures/information on the website, including amenities and facilities are provided by the hotel or taken from hotel official website.. This information is for reference only. For any discrepancy that exists between the website pictures and actual settings, A1 Journey Pvt. Ltd. is not liable and responsible.

=>It is mandatory for you to send the auto generated form filling your correct credit card details immediately to the hotel in order for the booking to be confirmed by the hotel/accommodation.

=>The booking is not confirmed until the filled auto generated form is sent to the hotel.

=>The credit card details should be sent only via the auto generated form and in no other format.

=>Prior to the filling of the auto generated form being sent to the hotel by you, your booking is only provisional and hotel has no obligation to reserve a room for you.

=>The hotel shall confirm your booking post authorizing and verifying the credit card details.

=>The hotel may deny your booking if it is not able to authenticate and verify the credit card details as per its terms and conditions.

=>The Company does not store your credit card in details database as they are sent by you directly to the hotel and stored by the hotel.

=>The hotel might block your credit card for the amount of the booking as per the hotel’s terms and conditions and the Company shall not be responsible for the same.

=>The primary guest must be at least 18 years old to be able to check into the hotel.

=>Check-in time and check-out time is as per hotel policy & terms. Early check-in or late check-out request is subject to availability and the hotel might charge you extra for it. Please note that the check-in time is subject to change as per hotel policy & seasonality.

=>Your stay does not include additional personal expenses like telephone charges, meals that aren’t part of your meal plan, any hotel services you use (like laundry and room service) or tips. The hotel will charge you directly for these when you’re checking out.

=>It is mandatory for guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted are Drivers License, Voters Card, and Passport. Without valid ID the guest will not be allowed to check in. Note- PAN Cards will not be accepted as a valid ID card.

=>The hotel reserves the right of admission. Accommodation can be denied to guests posing as a ‘couple’ if suitable proof of identification is not presented at check-in. Company will not be responsible for any check-in denied by the hotel due to the aforesaid reason.

=>Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas/ New Year’s Eve or other festivals as decided by the hotel. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.

=>Government has levied service tax on hotel room charges effective on stays from 1st May 2011. This tax may be required to be settled directly at the hotel.

=>Time Zone applicable for content displayed on the website shall be Indian Standard Time for all purposes unless explicitly mentioned otherwise.

 

ADDITIONAL TERMS AND CONDITIONS APPLICABLE FOR ALL HOTEL OFFERS

=>A1 Journey Pvt. Ltd. reserves the right to:

=> discontinue or extend the Cashback period without assigning any reasons whatsoever;

=> change/ amend / add /delete/ modify terms and conditions of this Cashback without assigning any reasons whatsoever. Customers acknowledge that they will not be personally advised of any such change/ amendment / addition /deletion/ modification. Customers are advised to check for any such change/ amendment / addition /deletion/ modification regularly. Customers hereby unconditionally agree to all such changes/ amendments/ additions/ deletions/ modifications.

=>All taxes, duties, levies or other statutory dues and charges payable in connection with the benefits accruing under the Cashback shall be borne solely by the Customer and A1 Journey Pvt. Ltd. shall not be liable in any manner whatsoever for any such taxes, duties, levies or other statutory dues and charges.

=>Customers are requested to be accustomed, satisfy and agree to with these terms and conditions of the Cashback before participating in or making any purchase in relation to this Cashback. Participation in the Cashback is discretion of Customer.

=>Customers are not being charged extra for participating in the Cashback.

=>Liability of A1 Journey Pvt. Ltd. shall be limited to the extent of the cash back to which Customer is entitled as per terms and conditions.

=>Decision of A1 Journey Pvt. Ltd. in respect of Cashback, benefits or any matters related thereto shall be final and binding and no correspondence will be entertained in this behalf.

=>All disputes are subject to exclusive jurisdiction of the competent courts in Jaipur Rajasthan only.

=>By participating in this Scheme, Customers agree to be bound by these terms and conditions and waive any right to claim ambiguity in these terms & conditions. A1 Journey Pvt. Ltd. does not provide any warranties with regard to the quality or fitness for any purpose of the hotels available under the Cashback. Customers agree to release, discharge, indemnify and hold harmless A1 Journey Pvt. Ltd., and its directors, officers, employees and agents, from and against any claims, damages or liability due to any injuries or losses to any person (including death) or property of any kind resulting in whole or in part, directly or indirectly, from acceptance, use, or loss of any Cashback related benefit/hotel booking, or participation in any Cashback-related activity or participation herein.

=>All other standard terms and conditions applicable are listed on In Terms and conditions

 

CANCELLATION POLICY:

=>The Cancellation Policies of the Hotels are dynamic and may change from time to time. The Cancellation policy of the Hotel may change in the interim period of booking and date of stay of the Guest. The Cancellation Policy prevailing at the time of check in/cancellation of the booking by the Customer will be the applicable policy.

=>Hotels being booked may have their own cancellation policy and may charge user accordingly.

=>In the event of Cancellation the money shall be debited from your credit card directly by the Hotel as per Cancellation Policy of the Hotel.

=>Cancellations can be done online as well through our call-centre.

=>Only those cancellation requests which are made either email, fax or Registered Mail shall be entertained. The Company shall not be liable to entertain any cancellation requests made directly to the hotel without intimating the Company and also through any other medium including, but not limited to, SMS or e-mail.

=>If you don’t show up at the hotel, you’ll still be charged the entire amount and hotel has right to claim full amount of booking OR as per its will.

 

MODIFICATIONS & REFUNDS:

=>The company do not accept amendment request to the hotel reservation if the check in is within 48 Hours.

=>The Company doesn’t support changes and modifications to online bookings once they’re made.

=>All the refunds shall be done by the Hotel directly to you and the Company is not responsible to ensuring any refunds whatsoever.

=>Your bank may debit its own separate charges from refunds made to your credit card or bank account.

 

LIABILITY AND DISCLAIMER

=>The Company does not guarantee or warrant the completeness, correctness, accuracy or quality of any User Content.

=>On this basis, we would recommend that you should get in touch with authorities, embassies, tourist information desks and other applicable institutions in order to help verify the accuracy of the Content.

=>Content concerning travel services, prices and taxes has been provided to the Company by travel agencies, and/or related service institutions.

=>The Company cannot guarantee the correctness, completeness, accuracy or quality of the Content.

=>Please note that user Content represents the views of the individual use and does not represent a statement, opinion recommendation or rating by the Company..

=>The Website and content may be used it at your own risk.

=>The Company expressly reserves the right to block, modify, add to and/or delete all or part of the Website, or any of its other websites, whether temporarily or permanently.

=>You are responsible for ensuring that you have the necessary IT equipment to use the Website.

=>The Company does not guarantee or warrant that the Website is free of viruses, worms, Trojan horses or any other malicious codes which could have a destructive, vitiating, disruptive or other negative impact.

NOTHING IN THESE TERMS OF USE SHALL LIMIT OR EXCLUDE OUR LIABILITY (IF ANY) TO YOU FOR: A BREACH OF YOUR CONSUMER RIGHTS; FRAUD OR FRAUDULENT MISREPRESENTATION; PERSONAL INJURY OR DEATH RESULTING FROM OUR NEGLIGENCE; OR ANY OTHER MATTER FOR WHICH IT WOULD BE ILLEGAL FOR US TO EXCLUDE, OR ATTEMPT TO EXCLUDE OUR LIABILITY.

 

TRADEMARKS, INTELLECTUAL PROPERTY, COPYRIGHT

=>We are the owner or the licensee of all intellectual property rights (copyright, trade marks, patents, design rights etc.) in our Website, and in the content published on it.

=>Any content published on the Website (e.g. software, products, trademarks such as logos etc., information, reports, pictures and graphics) is protected by national and international laws and agreements.

=>Content concerning travel services, prices and taxes has been provided to the Company by travel agencies, and/or related service institutions.

=>The Company cannot guarantee the correctness, completeness, accuracy or quality of the Content.

=>Please note that user Content represents the views of the individual use and does not represent a statement, opinion recommendation or rating by the Company..

=>Any kind of copying, duplication, distribution, commercial exploitation, modification, adding and/or deletion is prohibited, including the integration of any content on external websites, for example through interlinks, deeplinks, or frames.

 

COMPENSATION

=>You agree to defend and fully compensate Company and its affiliates and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature, including but not limited, to reasonable legal and accounting fees, brought by third parties as a result of:

=>Your breach of these terms of use or the documents referenced herein;

=>Your violation of any applicable law including but not limited to violation of intellectual property rights of a third party; or

=>Your use of this Website.

 

MODIFICATION OF TERMS OF USE

=>The Company reserves the right to modify or supplement these terms of use for regulatory, legal, technical or any other reason with future effect by placing an advance notice on the Website. The notice will include the date of planned change and the consequences for users.

=>Registered users of the Company will get additional information about planned change of terms of use via e-mail.

 

GOVERNING LAW AND FORUM

=>These terms and conditions are governed by and shall be construed in accordance with the laws of the Republic of India and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated at Jaipur , Rajasthan, India
SEVERABILITY CLAUSE

=>If any part of these terms is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remaining provisions of these terms of use shall continue in effect.

 

Cancellation Refund and General Policies:

Cancellation and Refund Policy for a tour package / individual service such as hotel or car etc.:

Cancellation Policy:

Cancellations will only be accepted in writing via email, fax or correspondence letter.

Cancellation charges (calculated on total package amount / individual service cost) will be applicable as follows:

15% if Cancellation request is received more then 60 days prior to tour start date.

25% if Cancellation request is received up to 59 to 45 days prior to tour start date.

30% if Cancellation request is received up to 44 to 30 days prior to tour start date.

50% if Cancellation request is received up to 29 to 7 days prior to tour start date OR Travel date is between 25th December to 1st January.

75% if Cancellation request is received up to 6 to 3 days prior to tour start date.

100% if Cancellation request is not received more then 2 days prior to tour start date.

100% in case of no show (you don’t check in hotel on scheduled check in date or you don’t start your package without cancelling it).

Cancellation charges will be calculated on the basis of date we receive your written cancellation request.

Postpone / Prepone of your tour program will be treated as cancellation of previous package and booking of new package and it is subject to availability. 50% discount will be provided in Cancellation charges for postpone / prepone of a tour program.

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Refund Policy:

Your advance deposit after deducting cancellation charges will be refundable to you.

Refunds will be made between 1st to 7th of every month for all cancellations requested in last 90 days

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Travel Policy:

Travel insurance is not included.

=> Duration of sightseeing mentioned are approximate.

=> If any sightseeing point is closed on that day, no further extra point can be added in leau of that.

=> Above price may change subject to any extraordinary hike of fuel price.

=> Visit of any sightseeing point subject to road condition and accessible to vehicle.

=> Extra Bed will be counted for Person above 6 year of age.

=> In Case of non availability, Guest can be shifted to other Property.

=> If any Natural Calamity, War, Civil Disturbance, Strikes, Bandhs etc. arise, no refund can be claim.

=> In case of sharing package, package price will increase due to lack of travellers in a 10 seater cab.

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